For the past couple of weeks I have dealing with my biggest pet peeve – people not emailing/calling/faxing/texting/smoke-signaling me back. It completely drives me bananas! I find it rude and inconsiderate. Just a simple acknowledgement would be nice.
At my job I am in charge of purchasing. Most of the time it involves ordering lab supplies and occasionally jumping through hoops to get sequencing invoices from a particular company that “forgets” to send them ever so often. Other than that it’s generally a smooth ride. However, every once in a while the wheels come to a screeching stop and shit hits the fan.
We use a very specific tube at work that is absolutely critical to our products. Of course, we can’t buy this tube directly through the supplier. We must go through a vendor, which normally isn’t a problem. However, there was a lot of miscommunication that occurred between our vendor sales rep and the supplier. We ended up with the wrong tubes. I called to request the correct tubes and were told by our vendor sales rep that they were no longer being made. This started a complete panic attack at work! After contacting the supplier directly we found out that they do in fact exist (Yes!) and they put us in contact with their sales rep who came to talk to us. Everything was beginning to fall into place and we were able to place an order for the correct tubes.
But, of course, things couldn’t be all rainbows and unicorns. The supplier needs to manufacture them and they will be delayed three weeks. Now the shit really hit the fan because our order we are manufacturing might be delayed to our biggest customer! For the past week I have been hounding both our sales reps to find out the progress of the order and if it will be completed by the said completion and delivery date. But, none of them have emailed or called me back! Umm… you’re a sales rep. Doesn’t your job and income depend upon you ability to make a sale?
We are honestly in a critical situation at work. I know it sounds melodramatic, but we could lose our biggest customer over someone not calling me back! I’ve actually had nightmares about this too! I understand they are busy, but a simple email staying they will get back to me very soon is sufficient.
Another thing that really bothers me is when you go on an interview and they tell you “we will let you know either way” and then you never hear back from them. Do you call/email and ask? I don’t want to sound like I’m desperate. Super annoying! Just a simple “no” is fine.
Anyway, there is no real purpose to this post. I just need to rant before these tubes cause me to have an enormous anxiety attack.
What are your pet peeves?
~ As always… Happy Training!